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Updated on 3/22/2019
Self Service & Analyst Portal - Community
Configure Prerequisites - Active Directory and Service Manager
Direct link to topic in this publication:
Ensure all of the following configurations have been set prior to installing the Cireson Portal:
  • In Active Directory identify or create an Active Directory group which represents all of your analysts
  • In Active Directory identify or create an Active Directory group which represents all of your knowledge managers (if you plan to use the HTML knowledge base app)
  • In Active Directory identify or create an Active Directory group which represents all of your asset managers (if you plan to use asset management in the portal)
  • In Active Directory identify or create a user or service account that the web site app pool identity will run as.
  • In Active Directory identify or create a user or service account that the Cache Builder service will run as.
  • Create an Active Directory connector in Service Manager that syncs in all of the above groups and users including all of the users contained in those groups.
  • Add the web site app pool identity and Cache Builder service account to Service Manager in the Administrator user role.
  • Add the Cache Builder service account as a dbo on the ServiceManager database