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Updated on 3/22/2019
Self Service & Analyst Portal - Community
Community vs Licensed Features
Direct link to topic in this publication:

CommunityLicensed
Request Offeringsoo
Service Offeringsoo
Role-Based Securityoo
Announcementsoo
End User Incident Requestoo
End User Service Requestoo
Problem Request
o
Change Request
o
Incident Managemento (w/ v9.0)o
Service Request Management
o
Problem Management
o
Change Request Management
o
Knowledge Baseoo
Knowledge Management 
oo
Dashboardsoo
Analytics
o
Asset Management
o
Config Management
o
Advanced Request Offerings
o
Advanced Survey Integration
o
Calendar Management
o
Custom Views and Searches
o
Dashboard Designer
o
Remote Management Integration
o